Covid Update

Who is Interpolitan Money for?

Interpolitan Money is tailored to nonresident individuals and businesses in providing a truly global banking experience. International clients can obtain local UK, EEA and more, domiciled accounts with account opening in 2-3 working days (subject to compliance). Unlike legacy banks, Interpolitan Money provides dedicated relationship managers who understand their clients’ requirements and deliver a bespoke service to achieve their clients’ global banking objectives.

Swift account opening, dedicated relationship managers, multi-jurisdictional accounts, 55+ currencies and payments to 160+ countries all executed seamlessly. If this is what you’re looking for then Interpolitan Money is right for you. Contact us today at banking@interpolitanmoney.com

Can I set up a business account?

Clients can open business accounts. There are several ways to open business accounts with Interpolitan Money.
  • Online
  • By emailing a filled in paper/PDF version.
You can contact us with any questions, or for more support on banking@interpolitanmoney.com
Our support team are available between 9.00am to 5.30pm UK

What do I need to open an individual nonresident account?

To open a private account, residents and non residents alike will need:
  • ID documentation
  • Proof of Address
Full KYC details are available here.

Alternatively, you can contact us with any questions, or for more support on banking@interpolitanmoney.com

Our support team are available between 9.00am to 5.30pm UK

What do I need to open a business nonresident account?

To open a businessnonresident account please ensure you have the following ready:
  • Company Incorporation Documents
  • Memorandum and Articles of Association
  • Confirmation Statement
  • Full KYC documents on ultimate beneficial owners/ directors I persons with significant control (25%)
Full KYC details are available here.

Alternatively, you can contact us with any questions, or for more support on banking@interpolitanmoney.com

Our support team are available between 9.00am to 5.30pm UK

Will I get unique account details?

You will get your very own IBAN’s for select currencies as well as the ability to send and receive payments in 55+ currencies and 160+ countries. We’re constantly adding to the list so please email us at banking@interpolitanmoney.com for the latest currencies with unique IBAN details for client accounts.

Do you run Identity Verification checks?

Yes, all customers need to pass an online identity check at their registered address. This is run automatically when you setup your account and will not affect your credit history in anyway. We can confirm your identity by cross-checking your name, address and date of birth you enter on sign up against electronic databases made available to us by a trusted verification partner.

If the details that you entered match the public / open records available, then your account will be instantly verified and you can use your account.

If for any reason we are unable to confirm your details with our partner, you will be asked to provide manual documentation to confirm your identity and your address. Partner check verification does search some credit databases but because we do not check your credit eligibility, neither your credit rating nor credit history will be affected in any way.

You can contact us with any questions, or for more support at banking@interpolitanmoney.com

Our support team are available between 9.00am to 5.30pm UK

Why do I need to be verified before opening an account?

Interpolitan Money is a regulated service, which means we need to know and understand the purpose of the transactions our customers are making. By ensuring various details about our customers and their transfers, we are able to satisfy our regulators and financial partners, at the same time keeping your money safe and secure.

We are fully authorised by the UK Financial Conduct Authority and aim to maintain the maximum standards in the UK’s financial security and compliance laws.

Do you run Credit Checks?

We do not run credit checks, you will, however, need to pass online identity checks at your registered address. This is run automatically when you setup your account and will not affect your credit history.

How do I open an account and how long will it take?

You can open an account with us in the following ways:
  1. Online
  2. By filling in a PDF form downloadable from our website and sending it to us.
Our compliance teams aim to open accounts within 2-3 working days however the process may take longer if further documentation is required.

For any questions, please contact us at banking@interpolitanmoney.com

Is my money safe with Interpolitan Money?

Yes, Interpolitan Money takes a holistic approach to security, applying the best practice and technologies to every aspect of our systems, products, installations, networks and people.

In addition, all client funds are secure and are separated from company funds and held in segregated client accounts. In the very unlikely event, Interpolitan Money should go into liquidation, you can be assured that your funds will be safely returned to you.

Do you accept cash or cheque deposits?

You can deposit funds into your account by Bank Transfer (Internet/Telephone Banking/CHAPS/BACS, etc) or debit card and there is no charge for either of these methods.

We do not accept cash deposits or cheques directly into our account. Should you attempt to, or be successful in making a payment to us by any of these methods once this is identified it will be held on suspense and your currency order will not be processed. Any refund payable will be subject to both a £35.00 admin fee and a 2.5% surcharge.

If you have an issue using any of the recommended methods above please contact your banking relationship manager directly who will aim to assist individual requirements.

How can I deposit funds into my account?

You can make/deposit payments in Sterling to us using a debit card. You can alternately pay us via a Bank Transfer in the currency you require. Please find our bank account details online when you select to add funds and follow the instructions.

Please also note that we do not accept Credit Cards or take Cash payments made over the counter at a Bank branch, an attempt to pay in this way may result in charges being made.

If you have an issue using any of the recommended methods above please contact your banking relationship manager directly who will aim to assist individual requirements.

Which countries can send money to?

Please refer to the list below:

Albania (AL) Algeria (DZ) Andorra (AD) Angola (AO) Antigua and Barbuda (AG) Argentina (AR) Australia (AU) Austria (AT) Azerbaijan (AZ) Bahamas (BS) Bahrain (BH) Bangladesh (BD) Barbados (BB) Belgium (BE) Belize (BZ) Bermuda (BM) Bhutan (BT) Bolivia (BO) Botswana (BW) Brazil (BR) Brunei Darussalam (BN) Bulgaria (BG) Burkina Faso (BF) Cameroon (CM) Canada (CA) Cape Verde (CV) Cayman Islands (KY) Central African Republic (CF) Chad (TD) Chile (CL) China (CN) Colombia (CO) Cook Islands (CK) Costa Rica (CR) Croatia (HR) Cyprus (CY) Czech Republic (CZ) Denmark (DK) Djibouti (DJ) Dominica (DM) Dominican Republic (DO) Ecuador (EC) El Salvador (SV) Equatorial Guinea (GQ) Estonia (EE) Faroe Islands (FO) Fiji (FJ) Finland (FI) France (FR) French Guiana (GF) Gabon (GA) Gambia (GM) Georgia (GE) Germany (DE) Ghana (GH) Gibraltar (GI) Greece (GR) Greenland (GL) Grenada (GD) Guadeloupe (GP) Guam (GU) Guatemala (GT) Haiti (HT) Hong Kong (HK) Hungary (HU) Iceland (IS) India (IN) Indonesia (ID) Ireland (IE) Israel (IL) Italy (IT) Jamaica (JM) Japan (JP) Jersey (JE) Jordan (JO) Kazakhstan (KZ) Kenya (KE) Kuwait (KW) Kyrgyzstan (KG) Latvia (LV) Lesotho (LS) Liechtenstein (LI) Lithuania (LT) Luxembourg (LU) Macedonia (FYROM) (MK) Madagascar (MG) Malawi (MW) Malaysia (MY) Maldives (MV) Malta (MT) Mauritania (MR) Mauritius (MU) Mayotte (YT) Mexico (MX) Moldova (MD) Monaco (MC) Mongolia (MN) Montenegro (ME) Montserrat (MS) Morocco (MA) Mozambique (MZ) Namibia (NA) Nepal (NP) Netherlands (NL) New Caledonia (NC)

There are currently 160+ countries that we can support payments to.

How can I change my personal details, such as my e-mail, address and name?

To change any one of these details on your account, please do so via your online account.

If you would prefer to email or call you can do so here. Our support team are available between 9.00am to 5.30pm UK time. Alternatively, you can contact your dedicated relationship manager directly.

Email: banking@interpolitanmoney.com
Tel: +44 (0) 20 8187 5001

How do I change my password?

To change your password, please log into your account with your current details and select the tab where your name appears in the top right hand corner of the dash board. Click on manage accounts and select change password. You will then be asked to confirm your current password,and enter in your new password.

How do I close my account?

You can close your account anytime by contacting our customer services team at banking@interpolitanmoney.com or by calling+44 (0) 20 8187 5001 between 9.00am to 5.30pm UK. Alternatively, you can contact your dedicated relationship manager. 

How do I make a complaint?

Please follow our complaints procedure which can be found here

How do I refund the balance left in my account back to me?

To have the balance of your account returned to another account, please log into your account and convert all remaining currency into the currency you require. You can then make an online money transfer payment directly into your account. Standard fees and charges may apply as normal.

For any further questions please email banking@interpolitanmoney.com or call us on +44 (0) 20 8187 5001. Alternatively, you can contact your dedicated relationship manager directly.

How old do I need to be to open an account?

To open an account with us, you must be 18 years or above to use our services and by opening an account you declare that you are 18 years or older.

I have forgotten my password what should I do?

If you have forgotten your password, please click on the 'Get a new Password' option which appears just below the ‘login’ button. An e-mail will be sent to your registered email address with a reset password link. Please click on this link and follow the instructions.

For further assistance please email banking@interpolitanmoney.com or call us on +44 (0) 20 8187 5001. Alternatively, you can contact your dedicated relationship manager directly.  

I have forgotten my registered email, what should I do?

If you have forgotten the email address registered to your account, please contact banking@interpolitanmoney.com or call us on +44 (0) 20 8187 5001 between 9.00am to 5.30pm UK to assist you further.

Alternatively, you can contact you dedicated relationship manager for further assistance.

Is there a charge to use my debit card?

To avoid fees from your bank, please use a debit card.We may charge a fee to use a debit card or make an online bank transfer to us. Please see the fee structure sent to you on account opening.

When is the customer services department open?

Our experienced customer services team will be happy to answer all queries and concerns on +44 (0) 20 8187 5001 between 9.00am to 5.30pm UK Monday to Friday. If you prefer, you can also e-mail us at banking@interpolitanmoney.com

You can also contact your dedicated relationship manager directly.

Which countries can we not accept funds from?

Abkhazia; Afghanistan; Anguilla; Armenia; Aruba; Balkans; Belarus; Benin; Bosnia and Herzegovina; Burma; Burundi; Cambodia; Comoros; Cuba; DRO Congo; Egypt; Eritrea; Ethiopia; Guinea; Guinea-Bissau; Guyana; Holy See Vatican City State; Honduras; Iran; Iraq; Ivory Coast; Kiribati; Korea, Rebublic Of; Laos, People's Democratic Republic; Lebanon; Libya; Macao; Mali; Marshall Islands; Martinique; Micronesia, Federated States Of; Myanmar; Nauru; Nigeria; Niue; North Korea; North Sudan; Pakistan; Palestine, State Of; Paraguay; Russia; Sao Tome And Principe; Sierra Leone; Somalia; Syria; Tanzania; Tunisia; Turkmenistan; Tuvalu; Uganda; Ukraine; Vanuatu; Venezuela; Yemen; Zimbabwe

Which currencies do you support?

Currently, Interpolitan Money provides 55+ currencies;
(GBP) Great British Pounds; (EUR) Euro; (USD) US Dollars; (AED) UAE Dirham; (AUD) Australian Dollar; (BBD) Barbadian Dollar; (BGN) Bulgarian Lev; (BHD) Bahraini Dinar; (BSD) Bahamian Dollar; (BWP) Botswana Pula; (CAD) Canadian Dollar; (CHF) Swiss Franc; (CNY) Chinese Yuan; (CZK) Czech Koruna; (DKK) Danish Krone; (FJD) Fijian Dollar; (GHS) Ghanaian Cedi; (HKD) Hong Kong Dollar; (HRK) Croatian Kuna; (HUF) Hungarian Forint; (ILS) Israeli New Shekel; (INR) Indian Rupee; (JMD) Jamaican Dollar; (JOD) Jordanian Dinar; (JPY) Japanese Yen; (KES) Kenyan Shilling; (KWD) Kuwait Dinar; (KYD) Cayman Islands Dollar; (LKR) Sri Lankan Rupee; (LSL) Lesotho Loti; (MUR) Mauritian Rupee; (MWK) Malawian Kwacha; (MXN) Mexican Nuevo Pesos; (NGN) Nigerian Naira; (NOK) Norwegian Krone; (NZD) New Zealand Dollar; (OMR) Oman Rial; (PHP) Philippine Peso; (PKR) Pakistani Rupee; (PLN) Polish Zloty; (QAR) Qatari Rial; (RON) Romanian Leu; (RSD) Serbian Dinar; (RUB) Russian Ruble; (SAR) Saudi Riyal; (SEK) Swedish Krona; (SGD) Singapore Dollar; (THB) Thai Baht; (TND) Tunisian Dinar; (TRY) Turkish Lira; (TTD) Trinidad and Tobago Dollar; (UGX) Ugandan Shilling; (XCD) East Carribean Dollar; (ZAR) South African Rand; (ZMW) Zambian Kwacha

Can I send payments to Forex & Cryptocurrency Providers?

Interpolitan Money cannot accept funds from, or send payments to any Forex & Cryptocurrency Providers.

How do I set up an online money transfer?

To make an international bank transfer, please log into your account and ensure you have sufficient funds in your account to send the transfer. You can load more funds to your account by clicking on the ‘add funds’ key.

Please then choose the ‘send payment’ option, here you will be able to set up a beneficiary if you have not done so previously and complete your payment.

I am transferring funds to the USA, what is an ABA code and where can I get this?

This may also be referred to as the Routing Code and can be obtained from your bank or beneficiary.

I want to send a different currency than listed on the web site, can you help?

Should you require more information or trade in a currency not listed on our website, please feel free to call us on +44 (0) 20 8187 5001 between 9.00am to 5.30pm UK or email us at banking@interpolitanmoney.com

Alternatively, you can contact your dedicated relationship manager directly.

My IBAN or BIC/SWIFT code are not recognised, what should I do?

Please check and confirm these specifics with your beneficiary or bank for the correct details. For further assistance please call us on +44 (0) 20 8187 5001 between 9.00am to 5.30pm UK or email us at banking@interpolitanmoney.com

Alternatively, you can contact your dedicated relationship manager directly.

What fees are there for sending an International Payment?

We charge a simple, transparent fixed fee of £5 per transfer on all International Currency Payments. We also offer an Urgent Currency Payment Option; charged at an additional £5 if required. Other fees may apply, please refer to your fee structure sent to you on account opening.

What information do I need to send funds to Europe?

To transfer funds to Europe, you will require a SWIFT / BIC CODE and IBAN Number, both of which you can obtain from the beneficiary or bank you are making the payment to.

What information do I need to send funds to the USA?

To transfer funds to the USA you will require a SWIFT / BIC CODE or ABA / ROUTING CODE along with the ACCOUNT NUMBER. You can obtain these account details from the beneficiary or bank you are making the payment to.

What information do I need to set up a beneficiary / recipient?

  • Full name for individuals and company name for businesses.
  • Bank account details (IBAN code/account number, SWIFT/BIC/Sort codes, ABA/BSB routing number as appropriate)
  • Country in which the bank account is held
  • Currency in which the bank account is held
  • Payment reference
You’ll also need to tell us briefly why you’re making the payment (e.g. house purchase, paying an invoice etc). The collection of this information is an anti-money laundering requirement.

What should I do if the funds have not credited the beneficiary?

If the payment has not arrived with the recipient after a maximum of 5 working days of you receiving the payment confirmation, please contact us on banking@interpolitanmoney.com or call our support team on +44 (0) 20 8187 5001 between 9.00am to 5.30pm UK.

When will my funds credit the recipient bank account?

All urgent payment types will credit your beneficiary account on same business day or next business day. (Please note additional fees applicable for this service).

For all non-urgent types, your payment will credit the beneficiary account within 3 business / working days.

Will I be sent a proof of payment?

You will be emailed a proof of payment to your registered email address, once your payment has been sent.